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HR ADMIN MANUAL

Company Policies and Procedures

One of the core challenges facing business today is that of managing and maintaining a peaceful and harmonious working labour relationship with the least interruption possible to the trading and operating process. Customised solutions that demonstrate our unique understanding of labour, procedures and processes, along with its interdependencies are offered with the understanding that the need of the customer is our top priority. Our services and coalface experience have been gleaned from operating in large corporations at senior level resulting in the unique management understanding of the day-to-day situations management is faced with.

 

Therefore, we offer a seamless service that includes business professionals managed through a program of strategic alliances. Together, these strengths provide us with the flexibility to be pro-active and to better serve the best interest of the employer. Unlike most other practitioners, we view ourselves as an extension and partner in your business, therefore our services include not only giving advice, but also to actively participate in the process. In the case of retrenchments it is our policy to be represent the program and to assist the customer with the negotiations with staff and trade unions.

 

We have a fully developed and ready to use 409 page Human Resource Manual at a very affordable price of R1 750,00. Included with the manual is a CD of all of the under mentioned in MS Word so that the purchaser may customize and print on own company letterheads. 

 

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Section 1 – Introduction

Introduction,  Legal Notice and Disclaimer,  World Class best Practices,  Contents Index.

 
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Section 2 - Recruitment

Recruitment and Selection Process (Diagram),  Tracking Applicants,  Examples of Fair and Unfair Discrimination,  Educational Record Check,  Recruitment (Guide),  Applicant Interview Script (Guide),  Employment Application (Form),  Pre-Employment Medical Testing,  Recruitment (Policy), Employment Reference (Telephone Guide),  Application Form Waiver,  Applicant Rejection,  Advertising,  Recruitment and the LRA,  Applicant Information Release,  Application Acknowledgement,  Employee Record-Keeping (Guide).

 

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Section 3 - Contracts of Employment

Introduction to Contracts of Employment,  Particulars of Employment,  Contract of Employment (Permanent Employee) (Sample),  Fixed Term Contract of Employment (By Project),  Fixed Term Contract of Employment (By Time), Payroll Deduction Authorisation (B.C.O.E. Act),  Probationary Period,  Employee Information Record-Keeping,  Independent Contractor (Dominant Test),  Job Description Form (Sample),  Job Description Summary (Sample),  Job Description (Office) (Sample).

 

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Section 4 - Disciplinary Procedure

Disciplinary Code and Corrective Procedure (Guide),  Hearing Chairperson Checklist (Guide),  Misconduct (Diagram),  Code of Appeals,  Disciplinary Procedures,  Classification of Offences,  Notice to Attend Appeal Hearing,  Lodging an Appeal Form,  Disciplinary Hearings (Guide)  Hearings (Code of Practice),  Finding of an Appeal Hearing,  Polygraphs at Hearings, Unfair Suspensions,  Letter of Suspension – (Pending Charges),  Letter of Suspension – (Pending Disciplinary Hearing),  Disciplinary Hearing Checklist for Presenter (Guide),  Notice to Attend a Disciplinary Hearing.                                  

 

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Section 5 - Dismissals

Schedule 8: Code of Good Practice – Dismissals,  Dismissal for Misconduct (Guide),  CCMA - Commissioner Guidelines for Conciliation,  Termination of Employment Checklist,  Termination Of Employment (Policy),  Exit Interview Questionnaire.

 

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Section - CCMA and Bargaining Councils

Preparatory Steps to CCMA Dispute Resolution,  CCMA Commissioner Guidelines for Conciliation,  National Bargaining Councils.

 

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Section 7 - Grievance Procedure

Introduction – Grievance Procedures,  Grievance Procedure (Policy).

 

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Section 8 - Human Resources

Constitution of RSA,  Bill of Rights - Schedule 2,  Developing and Implementing Succession Plans,  Organisational Development Audit,  Conducting Human Resource Audit,  Internal Human Resource Audit (Sample),  Succession Planning by Position - Management Driven,   Succession Planning by Top Down/Bottom Up,  Implementing a Pilot Succession Plan,  Employee Handbook (Guide).

 

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Section 9 - Company Policies

Policy Against Workplace Violence,  Electronic and Email Communication, Absence Policy,  Annual Leave Policy,  Family Responsibility Leave Policy,  Poor Work Performance (Guide),  Incapacity Diagram (Guide),  Poor Work Performance Counseling (Guide),  Unpaid Leave Policy,  Pre-Employment Medical Testing,  Desertion Policy,  Alcohol and Banned Substance Policy,  Study Leave Policy,  Maternity Leave Policy, HIV/AIDS Policy,  Motor Vehicle Allowance, Public Holiday Policy, Harassment and Sexual Harassment,  Smoking Policy,  Code of Good Practice on the Protection of Employees During Pregnancy and after the Birth of a Child,  Travel Policy,  Long Service Awards.     

 

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Section 10 - Case Law

Introduction to Case Law,  Assault / Suspension,  Constructive Dismissal,  Shop Stewards Duties,  Principles of Procedural Fairness and Cases,  Misconduct / Insubordination, Management May rectify Mistake,  Drunkenness,  Probationary Period,  Insubordination,  Dishonesty,  Disciplinary Code, Condonation,  Collective Agreement,  Disciplinary Procedure,  Sexual Harassment,  Withdrawal of Resignation,  No Disciplinary Enquiry Held,  Enquiry Chairman’s Function,  Dismissed With a Finding of a Law Court,  Retrenchment,  Dismissal Senior Management – Incompetence,  Dismissal Criteria – Ill Health,  Alcohol and Work related Issues,  Polygraphs at Disciplinary Hearings,  Constructive Dismissal Employees / Independent Contractors.

 

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Section 11 - Control Documents (Forms)

Acknowledgement of Debt,  Leave Application Form,  Agreement to Work Overtime,  Renewal Agreement to Work Overtime, Employment Application Form,  Educational Record Check,  Applicant Information Release,  Selection Evaluation Form, Contract of Employment (Sample),  Application Waiver Form,  Selection Criteria Form,  Reference Check Control Sheet,  Fixed Term Contract (By Project) (Sample),  Application Acknowledgement, Telephone Interview,  Employee Orientation Checklist,  Fixed Term Contract (By Time) (Sample),  Applicant Rejection,  Driving Record Check,  Job Description Form,  Exit Interview Questionnaire,  Payroll Deduction Authorisation,  Certificate of Employment,  Desertion – Telegram,  Disciplinary Action Form,  Poor Work Performance Counseling Form,  Grievance Form,  Grievance Outcome Form,  Disciplinary Appeal Form, Notice to Attend a Hearing,  Appeal Hearing Summary,  Employee Rights (Hearings),  Disciplinary Hearing – Checklist for Presenter,  Termination of Employment Checklist,  Letter of Suspension – Pending Hearing,  Drug Testing Consent Form.

 

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